Have an emergency?

No problem. We are also available after business hours via our emergency cell phone. Contact us for any emergency service.

T +49 5066 90333-0
emergency(at)helmke.de

 

Highlights

New Factory in SarstedtIn addition to the existing plant, a new state-of-the-art manufacturing facility is under construction at the HELMKE site in Sarstedt (near Hannover, Germany).[ [more] ]

Drive systems - engineered by HELMKEHELMKE is a worldwide acknowledged competence for the delivery of complete drive systems. The converter cabinets engineered by HELMKE are projected and manufactured for customized and branch-specific applications.[ [more] ]

6 MW HELMKE FULL LOAD TEST FIELDTo meet customers requirements and HELMKE's aspiration to work always with state of the art technologies, the HELMKE Group has invested in a new testing field on its location in Pulversheim, France. The testing field is also available for final customer inspections and external testing orders.[ [more] ]

Privacy statement

The responsible person following the Data Protection Acts, especially the EU-General Data Protection Regulation (DSGVO) is:

Mr. Titus Helmke

 

YOUR INDIVIDUAL RIGHTS

By using the indicated contact data of our privacy officer you can exercise your following rights at every time:

  • Information on your recorded data and its handling .
  • Correction of incorrect personal data.
  • Deletion of your recorded data.
  • Limitation of data handling in case we are not yet allowed to delete your data due to legal restraints.
  • Lodging an objection against the handling of your data.
  • Data portability, in case you have agreed to the data handling or entered into a contract with us. 

Your consent given to us can be withdrawn at any time with effect for the future.

In case of complaint you may contact your relevant supervising authority at any time. https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

PURPOSE OF DATA HANDLING BY THE RESPONSIBLE PERSON AND THIRD PARTIES

Your personal data are only processed for the purposes indicated in this privacy policy. There will be no transfer of your personal data to any third party for other purposes than stated therein. We shall only pass-on your personal data to third parties when:

  • you have given corresponding explicit consent.
  • the processing is necessary for executing a contract with you.
  • the processing is necessary to fulfil a regal obligation.

the processing is necessary to safeguard legitimate interests and no reason seems to apply that you have a mainly protected interest of non-transmission of your data.

DELETION RESPECTIVELY LOCKING OF DATA

We adhere to the principle of data avoidance and minimization. We are therefore only recording your personal data unless it is necessary to reach the purposes stated herein or as per the numerous storage periods as provided by the lawmakers. After the respective purpose ceases to apply or after those storage periods expire the corresponding data shall be routinely locked or deleted in accordance with the statutory provisions. 

COLLECTION OF GENERAL INFORMATION WHEN VISITING OUR WEBSITE

When entering our website a cookie is automatically collecting general information. This information (Server-logfiles) for example include the kind of webbrowser, the used operation system, the domain-name of your internet-provider and similar but does not allow drawing any conclusions on you. 

This information is technically necessary to correctly supply the website-contents required by you and mandatory when using the Internet. In particular it is used:

  • to ensure a trouble-free connection of the website
  • to ensure a smooth use of our website
  • to analyze the security and the stability of the system
  • and for further administrative purposes.

The processing of your personal data is based on our legitimate interest in the before indicated purposes of data collection. Your data are not used to draw conclusions on your person. Only the responsible person and if necessary a processor will receive these data. 

Where applicable, that kind of anonymous information will be statistically evaluated by us to optimize our web presence and the related technics. 

COOKIES

Such as many other websites we are also using so called ‘cookies’. Cookies are small text files which are transmitted to your hard drive by a website-server. These cookies automatically supply us with certain data such as IP-address, browser used, operating system und your connection to the internet. 

Cookies cannot be used to start programs or to transmit viruses. By means of the information included in the cookies we can facilitate your navigation and allow proper display of our websites.

Under no circumstances we shall pass-on the collected data to any third party or shall link your personal data without your approval. 

Of course you can generally view our website without using cookies. Internet browsers are regularly set to accept cookies. Usually, the use of cookies can be deactivated at any time via your browser settings. Kindly use the ‘help’-function of your internet browser to see how to change this setting. However, please consider that single applications of our website might not work when you have deactivated the use of cookies.

REGISTRATION ON OUR WEBSITE

During the registration process to use our personalized services some personal data such as name, address, contact data like phone number and e-mail address will be collected. When you are registered you have access to contents and services which are subject to registration only.

Furthermore, registered users additionally have the possibility to alter or delete at any time the data submitted during registration process. We of course inform you at any time about the personal data recorded by us. If requested by you we of course correct respectively delete these data unless there is no legal objection to keep these. For contacting us in this respect kindly use the contact data indicated at the bottom of this privacy policy.

PROVISION OF CHARGEABLE SERVICES

For providing chargeable services we are requiring additional data e.g. payment information to enable us executing your orders. These data are recorded in our systems until the legal period for saving expires.

NEWSLETTER

On basis of your explicit permission we are regularly sending you our newsletter respectively comparable information by e-mail to the e-mail address indicated by you.

For receiving the newsletter indicating your e-mail address is sufficient. When registering to receive our newsletter the data submitted therein are only used for that purpose. Subscribers may be informed by e-mail about circumstances which are relevant for the service or the registration (e.g. changes of newsletter or technical conditions). 

For an effective registration we need a valid e-mail address. To verify that the registration really is made by the holder of an e-mail address we use the ‘Double-opt-in’-procedure. For this we are recording the newsletter registration, the sending of a confirming mail and the receipt of the reply requested therein. These data are only used for sending the newsletter and shall not be transferred to any third party.

You may revoke your approval for recording your personal data and its use for sending of the newsletter at any time. Every newsletter will contain a corresponding link. Furthermore, you can unsubscribe directly on this website or let us have your request by using the contact at the end of this privacy policy.

CONTACT FORM

When contacting us by e-mail or via the contact form with regard to any questions you voluntarily give your permission to communicate with you. This requires the indication of a valid e-mail address which is necessary for proper alignment of the inquiry and the subsequent response. Indicating further data is optional. All indicated data are recorded for the purpose of processing the requirement as well as for possible follow-up questions. After finalization of your requirement personal data will be automatically deleted.

USE OF GOOGLE ANALYTICS

This website is using Google Analytics which is a web analysis service of Google Inc. (Google). Google Analytics is using so called ‘cookies’, i.e. text files which are stored on your computer and which allow us to analyze your use of the website. The information on your use of this website obtained by this cookie are usually transmitted to a server of Google in the USA and recorded there. However, due to the active IP-anonymization on these websites Google is cutting back your IP-address within the member countries of the European Union or other Contracting States to the Agreement on the European Economic Area. Only in the event of exceptional cases the full IP-address will be transferred to a server of Google in the USA and cut back there. On behalf of the owner of this website Google will use this information to analyze your use of the website, to compile reports on the website activities and to provide further services to the owner of the website with regard to use of website and use of internet. The IP-address transmitted by your browser in the context of Google Analytics will not be consolidated with any other data of Google.

The purpose of data processing is to analyze the use of the website and to compile reports regarding the website activities. On basis of the use of website and internet further related services shall be furnished. The processing is based on the legitimate interest of the website owner.

You may prevent the recording of cookies when setting your browser software accordingly. However, we like to point out that in this case you possibly may not be able use all functions of this website in full. Moreover, you can prevent that the data generated by the cookie and related to your use of the website (including IP-address) will be collected respectively processed by Google by downloading and installing  the browser-plugin as per following link: 

 

Browser Add On zur Deaktivierung von Google Analytics.

Additionally or alternatively to the browser-add-on you can stop the tracking by Google Analytics on our pages with a click to the following link  click here. This installs an opt-out-cookie on your computer. As long as this cookie is installed in your browser the collection by Google Analytics for this website and this browser is prevented.

USE OF ADOBE ANALYTICS (OMNITURE)

This website is using Adobe Analytics, a web analysis service of Adobe Systems Software Ireland Limited (“Adobe”). Adobe Analytics is using so called ‘cookies’, i.e. text files which are stored on your computer and which allow us to analyze your use of the website. When the visitor’s browser is transmitting a tracking record to the Adobe Datacenter our server settings ensure anonymization of the IP-address before geolocation i.e. the last 8 digits of the IP-address will be replaced by zeros. Before storing the tracking package the IP-address will be replaced by single generic IP-addresses. 

On behalf of the owner of this website Adobe will use this information to analyze your use of the website, to compile reports on the website activities and to provide further services to the owner of the website with regard to use of website and use of internet. The IP-address transmitted by your browser in the context of Adobe Analytics will not be consolidated with any other data of Adobe.

You may prevent the recording of cookies when setting your browser software accordingly. However, we like to point out that in this case you possibly may not be able use all functions of this website in full. Moreover, the user can prevent that the data generated by the cookie and related to your use of the website (including IP-address) will be collected respectively processed by Adobe by downloading and installing  the browser-plugin as per following link:  

http://www.adobe.com/de/privacy/opt-out.html

ANALYSIS BY WIREDMINDS

Our website is using tracking pixel technology of WiredMinds AG (www.wiredminds.de) for the analysis of the visitor behavior. 

This process collects, processes and records data to create usage profiles using a pseudonym. Wherever possible and reasonable these usage profiles are completely anonymized. For this cookies may be applied. Cookies are small text files which are stored in the visitor’s internet-browser for recognition of the internet-browser. The obtained data - which may also contain personal data – will be transmitted to WiredMinds or collected by WiredMinds directly. WiredMinds is allowed to use the information left on the websites when visiting them to issue anonymized usage profiles. Without separate approval of the concerned person the data acquired will not be used for personal identification of the visitor of this website and will not be compiled with personalized data on the bearer of the pseudonym. As far as IP-addresses are recorded these are immediately anonymized by cancelling the last numeric keypad.

At any time collection of data, processing and recording can be revoked with effect for the future by using the following link: 

click here

USE OF SCRIPT LIBRARIES (GOOGLE WEBFONTS)

We are using script- and font libraries e.g. Google Webfonts (https://google.com/webfonts/) to display all our contents correctly and graphically appealing for all browsers. Google Webfonts are transmitted to the cache of your browser to prevent the multiple loading. In case your browser does not support Google Webfonts or is blocking the access the contents are displayed in standard font.

When opening script libraries and font libraries this automatically releases a connection to the owner of the library. In this case it is theoretically possible – but currently unclear if and for what purpose – that the owner of the relevant libraries may collect data.

You can find the data protection guideline of library owner Google here: http:/www.google.com/policies/privacy/ 

USE OF GOOGLE MAPS

This website is using Goole Maps API to visualize geographic information. When using Google Maps Google is also collecting, processing and using data with regard to visitor’s use of the map tool. Further information on Google’s data handling can be obtained from the Google Privacy Notice.  In the related data protection center you may also change your personal privacy setting.  

Please find detailed instructions for handling your personal data with regard to Google products here:   click here

EMBEDDED YOUTUBE-VIDEOS

Some of our website have embedded YouTube videos. The owner of the relevant Plugins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When visiting a website with a YouTube-plugin a connection to the YouTube service will be made. YouTube gets information what websites you are visiting. When being logged-in with your YouTube-account YouTube can relate your surfing habit to you personally. This can be avoided by logging out from your YouTube-account before. 

When starting a YouTube video the provider is using cookies which are collecting details on the user habit. 

When having deactivated the recording of cookies for the Google-Ad-program one should not expect such cookies when watching YouTube videos. However, YouTube is taking non-personalized usage information also in other cookies. If you want to prevent this you have to block the storing of cookies in your browser.

Further information regarding the data protection of ‘YouTube’ can be obtained in the privacy policy of the provider under: https://www.google.de/intl/de/policies/privacy/

SOCIAL PLUGINS

Our websites are using social plug-ins of below specified providers. The plug-ins can be identified by the corresponding logo.

Plug-ins might possibly send information, also including personalized data, to the service provider and he possibly may get use of it.  We are avoiding the unconscious and unintentional collecting and transmission of data to the service provider by using a 2-click-solution. To activate a desired social plug-in one has to click on the corresponding button first. Only this activation of plug-in releases the collection of information and its transmission to the service provider. We by ourselves do not collect any personal data via social plug-ins or by using them. 

It is outside of our influence what data are collected by an activated plug-in and how the provider makes use of it. Currently one has to start from the fact that a direct connection to the services of the provider is made and at least the IP-address and device information will be collected and used. There is also the possibility that the service provider tries to store cookies on the utilized computer. The specific data collected and its use can be obtained from the privacy notice of the respective service provider. Note: In case you are at the same time registered with Facebook, Facebook can identify you as a visitor of a certain website.

On our website we have embedded the social-media-buttons of following companies:

GOOGLE ADWORDS

Our website is using the Google conversion-tracking. In case you have been directed to our website via a Google advertisement Google Adwords is placing a cookie on your computer. The cookie for conversion-tracking is placed when a user is clicking a Google advertisement. These cookies become invalid after 30 days time and cannot be used for personal identification. In case the user is visiting certain pages of our website and the cookie is still valid we and Google can see that the user has clicked the advertisement and was transferred to this page. Every Goodle AdWords-customer is getting a different cookie. Consequently, cookies cannot be tracked via websites of AdWords-customers. The information received by means of conversion cookies are used to issue conversion statistics for AdWords-customers who decided to use conversion tracking. The customers get to know the total number of users who have clicked their advertisement and have been passed-on to a page with conversion-tracking-tag. However, they do not get any information for personal identification of the user.

If you do not want to use the tracking you can refuse the necessary setting up of a cookie – either by installing your browser-settings to generally deactivate the automatic setting-up of cookies or by setting your browser to block cookies of domain ‘googleleadservices.com’.

Please take note that you shall not delete the opt-out-cookies as long as no recording of measurement data is requested. In case you have deleted all cookies in your browser the respective opt-out cookie has to be placed again.

USE OF GOOGLE REMARKETING

This website is using the remarketing-function of Google Inc. This function is to present interest-related advertisements within the Google-advertising network to the corresponding website visitors. The browser of the website visitor is storing a so called ‘cookie’ to allow regognizing the visitor when calling up websites out of the advertising network of Google. On these pages advertisements might be presented to the visitors which may refer to contents being called up by him before on websites using the remarketing function of Google.

As per their own statement Google does not collect any personal data. However, if you do not want the remarketing function of Google this can be generally deactivated by making the relevant settings at http://www.google.com/settings/ads. Alternatively you can deactivate the use of cookies for interest-related advertising via the advertising network initiative  by following the instructions as per http://www.networkadvertising.org/managing/opt_out.asp

REVISION OF OUR DATA PROTECTION REGULATION

We reserve the right to adapt this privacy policy so that it continually meets the current legal requirements or in order to incorporate changes in our service, e.g. when introducing new services. The new privacy policy applies at your next visit.

QUESTIONS TO THE RESPONSIBLE PRIVACY OFFICER

In case of any questions with regard to the data protection kindly send us an e-mail or contact the responsible person in our company directly:

Mrs. Katharina Ebinger

Ludwig-Erhard-Ring 5-9

31157 Sarstedt

Germany

Tel: +49 5066 90333 121

E-Mail: datenschutz(at)helmke.de

 

 

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